Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how Osmoti ("we", "us", or "our") collects, uses, and protects personal data when you use the Osmoti platform ("Service"). Osmoti is an AI-powered advertising optimization platform that connects to your Meta and Google ad accounts to automate campaign management, audience targeting, bid optimization, and performance reporting.
By accessing or using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Service immediately.
1. Information We Collect
We may collect the following types of information when you use the Service:
Account information, such as your name, email address, and business details provided during registration or onboarding.
Ad account data, including campaign performance metrics, spend data, audience information, and bid history retrieved from your connected Meta and Google accounts.
Usage information, including your interactions with the Osmoti platform, features used, and activity logs.
Technical information, including browser type, device identifiers, operating system, and IP address.
We collect only the information reasonably necessary to deliver and improve the Service. We do not knowingly collect personal data from individuals under the age of 16.
2. How We Use Information
We use the information we collect for the following purposes:
To connect to your Meta and Google ad accounts and deliver automated campaign optimization.
To analyze campaign performance and generate actionable insights, recommendations, and plain-English reporting.
To run automated agents that adjust bids, targeting, and spend allocation across your active campaigns.
To operate, maintain, and continuously improve the Service.
To communicate with you regarding platform updates, performance summaries, and support requests.
To comply with applicable legal obligations.
We do not sell, rent, or trade your personal data or ad account data to third parties for marketing purposes.
3. Data Processing and AI
The Service connects to third-party advertising platforms, including Meta (Facebook/Instagram) and Google Ads, through their official APIs. By connecting your accounts, you authorize Osmoti to read campaign data and, where applicable, make automated adjustments on your behalf.
All automated changes made by Osmoti's optimization agents are logged and available for review in your dashboard. You remain in control of your accounts at all times and may disconnect them at any point.
Your use of Meta and Google platforms is also governed by their respective privacy policies and terms of service, which are independent of this policy.
4. Data Sharing
We may share your information only in the following limited circumstances:
Service Providers: We engage trusted third-party vendors to assist in operating the Service (e.g., cloud infrastructure, analytics). These parties are contractually bound to confidentiality and may only use your data to perform services on our behalf.
Legal Requirements: We may disclose your information if required by law, regulation, court order, or governmental authority, or where necessary to protect the rights, safety, or property of Osmoti or its users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity subject to the same privacy protections described in this policy.
We do not disclose your personal or ad account data to any third party except as described above.
5. Data Retention
We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your account is closed or data is no longer needed, we will securely delete or anonymize your information in accordance with our internal data retention schedule.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction — including encryption in transit and at rest, access controls, and regular security assessments.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.
7. Your Rights
Depending on your state of residence, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to certain legal exceptions.
Opt-Out of Sale: We do not sell personal data. No action is required to opt out.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at team@osmoti.com. We will respond within 45 days and may need to verify your identity before processing your request.
8. Cookies and Analytics
The Service may use cookies and similar tracking technologies to enhance functionality, remember your preferences, and analyze usage patterns:
Strictly Necessary Cookies: Required for the Service to function and cannot be disabled.
Analytics Cookies: Help us understand how users interact with the platform so we can improve it.
Preference Cookies: Allow the Service to remember your settings and choices.
You may manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the Service.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or legal requirements. When we make material changes, we will post the updated policy at www.osmoti.com and update the date at the top. Your continued use of the Service after the effective date constitutes your acceptance of the updated policy.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at: