Terms of Service

1. This agreement

These terms cover how you use Osmoti and this website. When you buy Osmoti, connect an account to it, or use it in any way, you agree to them. If you are agreeing for a company, you are saying you are allowed to speak for that company. In that case “you” means the company.

Our Privacy Policy is part of this deal too.

2. Who can use Osmoti

Osmoti is a tool for businesses. You must be at least 18, run a legal business, and be able to sign a contract. Osmoti is not for personal use.

3. What Osmoti does

Osmoti builds and runs the landing pages your campaigns send people to. It makes and runs your ads, posts to social media, collects the details of people who reply, texts and emails them back, sends reminders and win-back notes, books them or routes them to you, asks for reviews after visits, builds and keeps up search pages and local listings, and reports back on money from booked appointments. What is in the product may change as we build.

4. Paying for it

Price	The flat rate quoted at signup and shown on your invoice
Billing	Up front, automatically, through Stripe, on the plan you pick
Renewal	It renews on its own at the price at that time, until you stop it
Stopping	Any time. The monthly plan has no contract and no fee to leave

When you stop, the next payment does not happen. You keep using Osmoti until the end of the time you already paid for. We do not refund part of a period unless the law says we must, or we agree in writing.

If we change the price, people who already pay get at least 30 days’ notice before it hits a renewal, and you can leave before it starts. Taxes are yours to pay where they apply.

If a payment fails, we may try again and pause the service until it goes through.

Your ad money is separate

Your ad budget is not part of the price. Meta, Google, and any other site bill you directly, on your own card, on your own accounts. Osmoti never takes a cut of your ad money and never holds it. You set the limits, and what those sites charge you is on you.

5. Your account, and what you are responsible for

• Keep your password safe. What happens on your account is on you.
• Give us true information about your business, and keep your connected accounts in good standing.
• You own, or have the right to use, the logos, offers, photos, and claims you give us.
• What your ads say is your responsibility. That includes any licensing, medical, or advertising rules your line of work has.
• Every person Osmoti texts for you must have said yes first. Do not upload contacts who have not.
• You still have to follow the rules of Meta, Google, and every other site you connect.

You can tell Osmoti what it needs your approval for. Where you have let it act on its own inside limits you set, including moving money under a cap, it is acting for you, and those actions are yours.

6. What you may not do

Do not use Osmoti to text people who did not say yes or who asked you to stop. Do not advertise illegal things. Do not make claims that are false or that you cannot back up. Do not target ads in ways the law does not allow. Do not break a site’s review rules. Do not take Osmoti apart or resell it. Do not attack or interfere with the service.

Osmoti will not ask only your happy customers for reviews, pay for reviews, write a review as if it were your customer, or ask for reviews on sites that do not allow it. Asking us to do any of those breaks this agreement.

7. Other companies’ sites

Osmoti runs on top of services we do not control. Meta, Google, scheduling software, and text and email companies can change their rules, prices, or software whenever they want. They can also turn down or shut off accounts and ads for their own reasons. We are not responsible for what they do. If one of them causes a problem, that is not us breaking this agreement.

8. Who owns what

Osmoti and everything in it stay ours. That includes the software, the design, and the instructions. While you pay, you get to use it. You cannot hand that right to someone else.

Your information, your logos, and the ads we make for your business stay yours. You give us permission to store, process, and show that material so we can run the service, and to work with the companies listed in our Privacy Policy.

We may use your business name and logo to say you are a customer. If you would rather we did not, email us and we will stop. We will not publish your results or numbers without asking you first.

9. We do not promise results

Osmoti does not promise any number of leads, bookings, or dollars. The results on this website are real, from real customers, over real time periods. They show what happened for them. They are not a promise, and they are not what everyone gets. How ads do depends on your offer, your area, your prices, your budget, how many people you can see, and what the ad sites are doing. Most of that is out of our hands.

10. What we do not guarantee

Except for what this page says plainly, Osmoti comes “as is.” We do not make any other promises about it, spoken, written, or implied by law. We do not promise it will never go down, never have a bug, or do everything you want.

Nothing in Osmoti is legal, medical, money, or government advice. Following the rules of your business is your job.

11. Limits on what we owe you

As far as the law allows, neither side owes the other for knock-on losses. That means lost profit, lost sales, lost bookings, lost data, or harm to your reputation, even if we were warned it could happen.

The most we would ever owe you, added all together, is what you paid Osmoti in the twelve months before the problem. That limit does not cover what you owe us, what either side owes under section 12, or anything the law says cannot be limited.

12. Covering each other

If someone sues us because of your offers, your content, you breaking these terms, you breaking another site’s rules, you breaking texting or advertising law, or you using something you did not have the right to use, you will defend us and cover the cost. We will tell you about the claim quickly, let you run the defense, and help you.

13. Pausing or ending it

You can leave any time from your account or by emailing us. We can pause or end your access if you seriously break these terms, if what you are doing puts us at legal risk or threatens the service, or if a payment fails and stays unpaid. When we can, we will tell you first and give you a chance to fix it.

When it ends, you stop using Osmoti. You can download your information for 30 days. After that we delete it, as described in our Privacy Policy. Sections 8 through 12, 14, and 15 keep applying after the end.

14. Which law applies

Georgia law applies to this agreement. If there is a court case, it happens in the state or federal courts in Fulton County, Georgia, and both sides agree to that.

Before filing anything, email team@osmoti.com and tell us the problem. Most things get fixed faster that way, and we will do the same for you.

15. Odds and ends

If a court throws out one part of this agreement, the rest still stands. If we do not enforce something right away, we can still enforce it later. You cannot hand this agreement to another company without our written OK. We can hand it over if Osmoti is bought or merges. These terms and the Privacy Policy are the whole deal between us on this subject.

16. Changes

We may update these terms. When a change matters, we update the date at the top and email account holders at least 30 days before it starts. If you keep using Osmoti after that date, you accept the new terms. If you do not want them, leave before they start.

Contact

Osmoti, Inc.
Atlanta, Georgia, United States
team@osmoti.com